Learning Outcome Three
| learning_outcome_3_instructions.pdf |
Learning Outcome Essay 3 –Section One
| metalcommunication_-_communication_competence.pdf |
Understanding Conflict and Conflict Management
The Five Approaches to Resolving Conflict
Meta-communication (p. 6-8)
Meta-communication in the Language Action Perspective
Perception Checking (scroll down to the perception section)
Learning Outcome Essay 3 –Section Two
| learning_outcome_essay_three_-_section_2.pdf |